Visas
Contact
Live Operator Service: 0-810-26-46-26
Live operators are available from 0800-1700 Central European Time to discuss your general inquiries to your visa or immigration case and help determine if you require an appointment.
Please have your passport and major credit card or bank card ready when you call.
- From the United States and Canada, dial 011-33-810-26-46-26
- From all other countries, dial +33-810-26-46-26
- Calls are 14€50 per call.
- Visa Information Line: 08-92-23-84-72
Callers can access recorded information 24-hours a day on general visa inquiries. Please note that there is a fee of 1,35 euro for the first minute plus VAT and 0,34 euro for each additional minute plus VAT.
Within the United States, you may also call the State Department's Visa Services' Public Inquiries Branch at 202-663-1225. This number has recorded information with an option to speak with a visa specialist during most business hours. Please note that this is a toll call.
E-Mail Address: usvisa@state.gov
For General Visa Questions (not for individual cases)
Due to the volume of inquiries, Visa Services cannot promise an immediate reply to your inquiry. To serve you better, please indicate the subject of your inquiry on the subject line (e.g., student visa, visitor visa, worker visa, spouse visa, affidavit of support, etc.)
Mailing Address for Mail-in Applications
For Chronopost, FedEx or DHL Envelopes
US Consular Section
Attention: Visa Services
18, avenue Gabriel
75008 Paris
Office of Visa Public Inquiries
For specific visa cases filed in Paris, already in progress
US Consular Section
Attention: Visa Public Inquiries
18, avenue Gabriel
75008 Paris
Problems at U.S. Border
People who feel they were mistreated by an immigration officer, or wish to make a complaint of misconduct by an immigration officer may follow instructions available on the U.S. Customs and Border Protection website.
Although Consular Services are not entitled to respond directly to complaint letters, comments and observations will be forwarded to the above address for appropriate action.
If you are writing because your airline forgot to remove your I-94 stub from your passport when you departed the United States, please see section on I-94.