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Citizen Services

Contact Us

Contacting the American Citizen Services Unit of the U.S. Embassy in Paris 

For US Citizen Emergencies

Go to the emergency contact page  concerning a U.S. Citizen: death, destitution, hospitalization or missing person.

For routine Citizen Services questions:

You can contact us by email, but before you do, please review the information provided on our website as the answer to your question may be readily available. 

Priority is given to questions not already answered by referring to our website pages.

Please insert appropriate subject line in your message:

  1. EmergenciesNotarial Services and U.S. Citizens Living or Traveling in France, email:  citizeninfo@state.gov.
  2. Visit our website pages for all your Passport Questions.  Can't find an answer -  email:  PassportsParis@state.gov.
  3. Voting inU.S. Elections / email:  VoteParis@state.gov.

Note: We do not answer US visa or French visa questions from this email box.

For other types of inquiries concerning your stay in France, we refer you to the materials posted on the Embassy Homepage of our website or on the U.S. Department of State Website.

Know before you go! 

Prior to your departure for France, please refer to the  Country Specific Information Sheet for France and Monaco issued by the Department of State.

U.S. or French Visas