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Citizen Services

Contact

Contacting the American Citizen Services Unit of the U.S. Embassy in Paris 

Consular staff monitor e-mails weekdays from 9:00 to 5:30 p.m. to ensure rapid responses to all your questions.  Most questions are answered immediately while others may require more time.  Our service commitment to you:   we make it our priority to answer your questions within 24-48 hours.

Prior to contacting us, however, you should check the following website links which contain important information that is often the subject of e-mail queries: 

U.S. Passports and Citizenship

If you do not find the information required on the pages cited above, you may contact the U.S. Passport and Citizenship Unit by e-mail at: passportsparis@state.gov.

Other Consular Services

If you do not find the information required on the pages cited above, you may contact the American Citizen Services Section of the U.S. Embassy by e-mail at: citizeninfo@state.gov.

For other types of inquiries concerning your stay in France, we refer you to the materials posted on the Embassy Homepage of our website or on the U.S. Department of State Website.

U.S. or Foreign Visas