Lost, Stolen or Mutilated Passports

If your passport has been lost, stolen, damaged or mutilated, and your travel is imminent, the U.S. Embassy will accept your application on a walk-in basis.  You do not need to make an appointment.  Please come to the Consular Section of the Embassy promptly at 8:30 a.m. weekdays. We cannot guarantee that we can provide a passport before the end of the day if you arrive after 9:00 a.m. 

This service is not available on weekends, or on French and American holidays.

If you must re-schedule your flight because of a lost or stolen passport, you should make your new reservations for the day after your visit.  We cannot guarantee that we can issue a passport in time for same-day travel. 

Please bring the following documents and payment at the time of your visit:

Please fill out electronically and print Form DS-11 (do not sign this document) and Form DS-0064;

• All available identification such as a: U.S. birth certificate, driver's license, photocopy of the missing passport, or expired U.S. passport;
• One current U.S. standard size passport photograph for biometric passports.  U.S. passport photos are significantly different from other types of passport photos. French photo booth photographs are NOT acceptable for U.S. passport issuance. Computer scanned images may not be accepted.  All photos must have a white, light or neutral off white background.  Do NOT staple or paperclip the photo to your application: include it in a separate envelope or carefully insert it with your application. Failure to submit the correct photographs will result in significant processing delays.Your social security number if possible;

• Fees for lost passport applications: $135 for adults and $105 for children under age 16, payable in dollars or euros, in cash or by credit card. Please refer to our currency conversion rate for cash payments. We do not accept any personal checks.

All applications for children under 16 require both parents' or legal guardians' consent.  Please refer to this webpage for parental consent Passport Applications for Minors Under Age 16.

Immediate Travel Plans:

If you are traveling immediately, and your application is accepted by our office, you will be issued a limited-validity passport for imminent travel before leaving the consular section of the embassy.

Not Traveling Now:

If your departure is not imminent, all new full validity                     passport    (s) will be returned by mail using a Chronopost envelope tracking system.

In this case, when submitting your application with your color photo, payment and, if applicable, other required documents, please include a self-addressed Chronopost envelope available at all French post offices (one Chronopost envelope may contain several passports – maximum 8, ask for an envelope for France métropolitaine.)

The Chronopost envelope tracking system guarantees a faster and more secure service for the return of your passport(s).

Once we have received the complete passport application, it takes approximately 10 to 14 days for you to receive your new passport.

Tips to Expedite Your Passport Application

For faster service, we recommend you complete all passport application forms online and print them out for your signature. When printing out the form, please note that only one-sided pages of the application form are accepted.

You may also submit a typewritten or printed form. Please print legibly using black ink.  
Note that the online version of the application form includes instructions on the back side written for use in the U.S. only. These instructions do NOT apply to your application in France.  Please follow specific instructions provided on this webpage.

Passport Photographs

U.S. passport photos are significantly different from other types of passport photos. French photo booth photographs are NOT acceptable for U.S. passport issuance. Computer scanned images may not be accepted.  Please obtain one photograph per the State Department’s Passport Photo Requirements.  All photos must have a white, light or neutral off white background.  Please do NOT staple the photo to your application: include it in a separate envelope or paperclip it to the application only.  Failure to submit the correct photographs will result in significant processing delays.

U.S. Consulate General in Marseille

If you live or are traveling in the south of France you may apply for this service at the U.S. Consulate General in Marseille. Please contact this office for further information.

Marseille (U.S. Consulate General)
Place Varian Fry
13086 Marseille
Tel: 04 91 54 90 84
Fax: 04 91 55 09 47
Email: citizeninfomarseille@state.gov

When traveling, please remember to carry a photocopy of your passport separately from your passport. In the event of loss or theft, the copy will facilitate issuance of an emergency passport.

Security at the Embassy

Please do not bring any electronic devices, such as laptop computers, Blackberries, iPods, or large bags, such as backpacks, suitcases or packages to the Consular Section as there are no storage facilities on Embassy grounds.  Security guards may hold small tourist cameras and cell phones until your departure, but there is no storage available for any other large items or electronic devices — please do not bring them at the time of your visit.