Lost, Stolen or Mutilated Passports
If your passport has been lost, stolen, or mutilated, and you are not traveling immediately, the U.S. Embassy will accept your application for a new passport.
If applying for minors under age 16, please refer to this website page.
You must appear in person and make an online appointment for this service.
At the time of your visit please submit:
- Current passport (if damaged or mutilated);
- Passport application: Please complete the online application here. Do not sign this document in advance. Print one-sided pages only.
- Photo: one current U.S. standard size passport photograph for biometric passports. Reminder: French photo booth photographs are NOT acceptable for U.S. passport issuance.
Social Security number:
Providing a U.S. Social Security Number in box # 5 is mandatory if the applicant has been issued a number. If the applicant does not currently have an SSN and does not wish to obtain an SSN, then he/she should fill in the passport application SSN box # 5 with zeros.
Payment: credit card or cash (dollars or euros) to pay the passport fee of $135 or 102 Euros if your passport was lost, stolen, damaged, or mutilated;
Return envelope requirements – if you are not traveling, one self addressed Chronopost envelope for the return of passport: please keep top copy of delivery information with bar code and tracking number for your records. (One envelope can contain up to 6 passports).
Once we have received the complete passport application, it takes approximately 10 to 14 days for you to receive your new passport.
When traveling, please remember to carry a photocopy of your passport separately from your passport. In the event of loss or theft, the copy will facilitate issuance of an emergency passport.
Security at the Embassy
Please do not bring any electronic devices, such as laptop computers, Blackberries, iPods, or large bags, such as backpacks, suitcases or packages to the Consular Section as there are no storage facilities on Embassy grounds. Security guards may hold small tourist cameras and cell phones until your departure, but there is no storage available for any other large items or electronic devices — please do not bring them at the time of your visit.
Applying for a replacement passport at the U.S. Consulate General in Marseille
If you live or are traveling in the south of France you may apply for this service at the U.S. Consulate General in Marseille. Please contact this office for further information.
Marseille (U.S. Consulate General)
Place Varian Fry
Tel: 04 91 54 90 84
Fax: 04 91 55 09 47