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The Department of State’s Bureau of Consular Affairs is currently experiencing technical problems with our overseas passport and visa systems. This issue is not specific to any particular country, citizenship document, or visa category. We apologize for the inconvenience and are working urgently to correct the problem and restore full operability.
Applications for a U.S. visa made after June 8, 2015, are also affected by this delay. Visa applicants who did not submit their DS-160 or DS-260 online application prior to June 9, 2015, should reschedule their interview appointments.
Unfortunately we cannot give you certainties on when this technical problem will be over and when your Visa or any travel document will be ready to be issued. Issues with the database are dramatically hindering our visa and passport operations around the world. We cannot retransmit your data as we are advised by Washington that retransmission will only add another request to the growing queues, and moves your case to the back of the line.
We apologize to all this inconvenience and recognize that this may cause hardship to you waiting, but we are monitoring your clearance, so that as soon as this issue is corrected, we can print your Visa or Travel document as quickly as possible.
The Diversity Visa Program for 2016 (DV-2016) opens for electronic entries at noon, Eastern Daylight Time, Wednesday, October 1, 2014, and closes at noon, Eastern Standard Time, Monday, November 3, 2014. Click here for more information.
The U.S. Embassy in Paris has transitioned to a new and improved visa appointment system. If your petition has been approved, your file is documentarily complete, and you have been informed you are now eligible for an interview, please review the following information carefully:
- If you currently reside in France and are applying for an immediate relative or an employment based visa and you have an interview date from the National Visa Center please visit http://www.usvisa-info.com before your interview date to register your appointment with our new courier service at no additional cost. When registering, please be sure to select “Immigrant Visa Applicant.”
- If you currently reside in France and are applying for a Fiancé visa and do not yet have an appointment date, you will receive instructions on how to schedule an appointment through the new appointment system and pay processing fees as soon as we receive your approved petition from USCIS.
- If you currently reside in Portugal or the Azores and are applying for an immediate relative or an employment based visa, the National Visa center will contact you with an appointment date and instructions once your file is documentarily complete.
- If you currently reside in Portugal or the Azores and are applying for a Fiancé visa, the U.S. Embassy in Paris will contact you with an appointment time and payment instructions when your file is documentarily complete.